Cookie Policy for ServiceHut

At ServiceHut, we use cookies and similar tracking technologies to provide a better user experience, analyse site traffic, and personalize content. This Cookie Policy explains what cookies are, how we use them, and how you can manage your preferences.

By continuing to use our platform, you agree to our use of cookies in accordance with this policy, unless you disable cookies through your browser settings.

1. What Are Cookies?

Cookies are small text files that are stored on your device (computer, smartphone, tablet) when you visit a website. They allow the site to recognize your device, remember your actions and preferences (such as login details), and improve your browsing experience.

Cookies may be session cookies (temporary cookies that are deleted once you close your browser) or persistent cookies (cookies that remain on your device until they expire or you delete them).

2. How We Use Cookies

We use different types of cookies to perform various functions on ServiceHut. These include:

a) Necessary Cookies

These cookies are essential for the operation of our platform. Without them, certain services (such as account login or service matching) cannot function.

  • Example:

    Cookies that allow you to log into secure areas of the website.

b) Performance Cookies

Performance cookies help us understand how visitors interact with our platform by collecting and reporting anonymous information. This data helps us improve the functionality and user experience of the platform.

  • Example:

    Cookies that track which pages are most frequently visited or monitor site performance.

c) Functional Cookies

Functional cookies allow the platform to remember your preferences and provide enhanced, personalized features. They enable functions such as remembering your location or choices like language settings.

  • Example:

    Cookies that remember your preferred tradesmen or service categories.

d) Targeting

These cookies are used to deliver more relevant service to you based on your interests. They may be used to reduce the amount of actions you need to perform to find services you are interested in.

  • Example:

    Cookies that track your browsing habits to display tailored experience.

e) Third-Party Cookies

In some cases, third-party cookies may be used on our platform, particularly from service providers like Google Analytics or social media platforms. These cookies help us analyze usage patterns or enable sharing features, but they are controlled by third parties.

  • Example:

    Cookies from analytics tools or social media plugins that track interactions on our platform.

3. Cookies We Use

Below is a list of the specific cookies we use on ServiceHut, along with their purposes:

Cookie Name

Purpose

Type

Duration

session

Session management (e.g., login)

Necessary

Session

ga

Google Analytics (track user behaviour)

Performance

2 years

cookie_consent

Records user consent for cookies

Necessary

1 year

4. Your Choices: Managing Cookies

You have the right to control the use of cookies on our platform. You can manage or delete cookies at any time through your browser settings.

Browser Settings

Most web browsers automatically accept cookies, but you can usually modify your browser settings to decline cookies if you prefer. You can also delete any cookies that have already been placed on your device. For more information on how to manage cookies, visit your browser’s help section or use the following links for popular browsers:

Please note that disabling or blocking cookies may affect the functionality of our platform and prevent you from fully using some features.

5. Third-Party Cookies

Some cookies on our platform are placed by third-party service providers (such as Google Analytics, Facebook, or other networks). We do not have control over these cookies and recommend that you review the third-party cookie policies for more information.

6. Updates to This Cookie Policy

We may update this Cookie Policy from time to time in response to changes in legal requirements or our use of cookies. We will notify you of any significant changes by updating the effective date at the top of this policy. Please review this page regularly to stay informed about our use of cookies.

7. Contact Us

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us at: hello@servicehut.co.uk